Privacy Policy

Information you give us

When you fill in our contact form, book a call, email us or speak with us, we collect the details you choose to share. This may include your name, email address, phone number, company name, job title and information about your project.

Information collected automatically

When you visit our website, we collect usage information through Google Analytics and Google Tag Manager. This includes the pages you visit, how long you stay, the website or search engine that referred you, your approximate location (city or country), and your device and browser type. This information is collected using cookies and similar technologies, as explained in section 6.

Information from booking tools

If you book a call through Calendly, Calendly collects the details you enter and shares them with us so we can hold the meeting. Calendly's own privacy policy applies to its service.

Information from other sources

To find businesses that may benefit from our services, we may collect business contact information (such as name, job title, company, business email and business phone number) from publicly available sources and business data providers. We use this only to contact people in their professional capacity about our services. You can ask us to stop contacting you and delete this information at any time by emailing info@devareo.com or replying "unsubscribe" to any of our emails.

Phone calls

Calls with our team may be recorded and transcribed for quality, training and record-keeping. We will tell you at the start of a call if it is being recorded.

We use your information to:

• Respond to your enquiry and prepare for discovery calls
• Contact businesses about services that may be relevant to them
• Provide, manage and improve our services
• Send you information you have asked for, such as proposals or project updates
• Understand how visitors use our website so we can improve it
• Keep our website secure and prevent misuse
• Meet our legal, tax and accounting obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing or for targeted advertising.

If you are in the United Kingdom or European Union, we rely on these legal bases:

• Taking steps at your request before entering a contract, and performing a contract with you (responding to enquiries, discovery calls and delivering services)
• Our legitimate interests in running and promoting our business, including business-to-business outreach, improving our website and keeping it secure. We balance these interests against your rights, and you can object at any time.
• Your consent, for analytics cookies. You can withdraw consent at any time through the cookie settings on our website.
• Legal obligations, for keeping business and tax records

We share information only with service providers that help us run our business, under agreements that require them to protect it and use it only for the services they provide to us:

• Website hosting (Vercel)
• Website analytics and tag management (Google Analytics and Google Tag Manager)
• Meeting scheduling (Calendly)
• Email, phone, sales, customer relationship and productivity tools we use to communicate with you and manage enquiries, some of which use artificial intelligence features to help us organise and summarise information

We may also disclose information if required by law, to respond to legal requests, or to protect our rights, our clients or others. If Devareo is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

We are based in the United States, and our service providers may process information in the United States and other countries. If you are in the United Kingdom or European Union, your information will be transferred to the United States. Where required, we rely on appropriate safeguards for these transfers, such as the European Commission's Standard Contractual Clauses (and the UK equivalent) or a provider's certification under the EU-U.S. Data Privacy Framework and its UK Extension.

Our website uses cookies for analytics, to understand how visitors use the site. Visitors in the United Kingdom and European Union are asked for consent before analytics cookies are set, and can change their choice at any time through the cookie settings on our website. Anyone can block or delete cookies in their browser settings, or opt out of Google Analytics using Google's opt-out browser add-on. Blocking cookies will not stop the website from working.

Do Not Track: some browsers send a "Do Not Track" signal. There is no common industry standard for responding to these signals, so our website does not currently respond to them. We do not use our website data for targeted advertising.

• Enquiries that do not become projects: up to 2 years after our last contact, unless you ask us to delete them sooner
• Client and project records: for the length of our relationship and up to 7 years afterwards, for legal, tax and accounting purposes
• Business contact information used for outreach: until you ask us to stop contacting you, or until it is no longer useful, whichever comes first
• Analytics data: according to our Google Analytics retention settings (no longer than 14 months)

After these periods, we delete the information or make it anonymous.

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access limited to the people who need it. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a problem occurs.

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you and get a copy of it
• Ask us to correct information that is wrong
• Ask us to delete your information
• Object to, or ask us to limit, how we use your information, including for business outreach
• Withdraw consent you have given, at any time
• Ask us to send your information to another organisation, where applicable

You can opt out of marketing emails at any time using the unsubscribe link or by replying "unsubscribe".

To make a request, email info@devareo.com. We may need to confirm your identity before acting on it. We will respond within the time required by applicable law (for UK and EU requests, normally within one month). We will not treat you differently for exercising your rights.

If you are in the United Kingdom or European Union, you also have the right to complain to your local data protection authority (in the UK, the Information Commissioner's Office). We would appreciate the chance to address your concern first.

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

Our website may link to other websites, such as our social media pages or client websites. We are not responsible for the privacy practices of those websites.

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If we make significant changes, we will make them clear on this page.

Questions about a project? Contact us.